GSA Labor Positions and Details

021 Commercial Job Title: PC Maintenance Technician Minimum Experience: Three (3) years experience of personal computer maintenance.

Functional Responsibility: Performs preventive maintenance, troubleshooting, and repair of computer systems and peripheral equipment. Responsible for maintaining an adequate spare parts inventory. May maintain network hardware. May configure Commercial off-the-shelf (COTS) software to operate on specific hardware. Under general supervision tests, troubleshoots, installs, calibrates, repairs, and/or modifies electronic/computer equipment and systems. Conduct tests to evaluate performance and reliability. Performs a wide range of complex activities and operations requiring application of one or more disciplines and procedures such as electrical testing, engineering mathematics, etc. Repairs equipment and components. Minimum Education: A.A. degree or equivalent experience.

022 Commercial Job Title: Sr. Telecommunication Specialist Minimum/General Experience: Five years of experience in support of communication systems or networks.

Functional Responsibility: Supports the planning, analysis, design, testing, and troubleshooting of networks or operational systems. Participates in systems planning, information planning, and analysis in support of telecommunications support functions, including trouble ticket management, service order entry, and/or configuration management. Tests processes and data models in support of the planning and analysis efforts using both manual and automated tools. Evaluates system problems of workflow, organization, and planning. Develops appropriate corrective action. Knowledgeable of applicable telecommunications engineering techniques and the use of automated support tools. Performs all work in accordance with established standards Minimum Education: A.A. degree or an accredited technical school or equivalent experience.

023 Commercial Job Title: Telecommunication Specialist Minimum/General Experience: Two (2) years of related experience in telecommunications

Functional Responsibility: Supports the assembly, installation, rigging and repair of operational. Performs a variety of telecommunications or network support functions, including trouble ticket management, service order entry, and/or configuration management. Performs scheduled system maintenance activities. Participates in the resolution of systems problems. Performs all work in accordance with established standards. Verify configuration of telecommunications hardware. Analyze existing production of telecommunications services to increase reliability/reduce costs. Test hardware/software upgrades and recommend change/acceptance/rejection. Test and evaluate selected telecommunication hardware. Minimum Education: High School/GED and an accredited technical school or equivalent experience.

024 Commercial Job Title: Cable Installation Manager Minimum/General Experience: Five (5) years of experience as a cabler/technician with two years of management experience. Must have Category 5 and Category 6 and fiber optic installation experience.

Functional Responsibility: Help prepare budget, determine work force requirements, and establish production schedules to meet work requirements. Conduct walk-through. Inspect construction sites and installations to ensure service deadlines are met. Supervised job task until completed. Plan, assign, direct work and address complaints resolve problems. Minimum Education: A.A. degree and/or technical school certificate or equivalent experience.

025 Commercial Job Title: Sr. Cable Technician Minimum/General Experience: Four (4) years experience cable installation.

Functional Responsibility: consist of pulling and installing cable, terminations closets, workstation, and testing, certifying labeling and as built drawings. voice/data, Category 5 and Category 6 and fiber optic installation. Minimum Education: High school degree and/or technical school certificate or equivalent experience.

Please contact CTS, Inc. GSA Administrator for details on GSA Rates:

Teresa Crawford
2474 Bell Branch Road, Suite 101
Gambrills , MD 21054
Office: 443-292-4748
Fax: 443-292-4745
tcrawford@crawfordtechnical.com