GSA Labor Positions and Details
011 Commercial Job Title: Sr. Programmer
Minimum/General Experience: Five (5) years experience of programmer application
Functional Responsibility: Designs, codes, tests, develops, and documents application programs for moderately complex computer systems. Works with users to define system scope and objectives. Performs modifications to and maintenance of operational programs and procedures. Creates computer and procedural forms and documentation. May function in a task leader or manager. This skill is qualified to operate in advanced technical environments that include C++, Client/Server, Oracle, Power Builder, Visual Basic, JAVA, and other source code requirements.
Minimum/General Education: Bachelors degree in computer science or equivalent experience.
012 Commercial Job Title: Programmer
Minimum/General Experience: Three (3) years experience of programmer application
Functional Responsibility: Designs, codes, tests, develops, and documents application programs for moderately complex computer systems. Works with users to define system scope and objectives. Performs modifications to and maintenance of operational programs and procedures. Creates computer and procedural forms and documentation. This skill is qualified to operate in advanced technical environments that include C++, Client/Server, Oracle, Power Builder, Visual Basic, JAVA, and other source code requirements.
Minimum/General Education: Bachelors degree in computer science or equivalent experience.
013 Commercial Job Title: Help Desk Manager
Minimum/General Experience: Five (5)years of relevant experience. One (1) year of supervisory experience.
Functional Responsibility: Supervises a staff of Customer Service/Helpdesk Assistants and/or Administrators who accept calls to customer service/helpdesk and records detailed information as to the nature of the call and problems identified. Provide assistance after referring to established procedures, guidelines, techniques, and standard products and applications available on PC's and file servers. As manager must be knowledgeable of standard office suites, microcomputer workstations, configuration and repair of PC's and peripherals.
Minimum Education: Bachelors degree in computer science or equivalent experience.
014 Commercial Job Title: Help Desk Specialist
Minimum/General Experience: Two (2) years of experience in customer service/helpdesk support.
Functional Responsibility: Respond to customer's calls and records detailed information as to the nature of the call and problems identified. Provides assistance after referring to established procedures, guidelines, techniques, and standard products and applications available on PC's and file servers. Must be knowledgeable of standard office suites, microcomputer workstations, configuration and repair of PC's and peripherals.
Minimum Education: B. S. degree in computer science or equivalent experience.
015 Commercial Job Title: Sr. Computer Specialist
Minimum Experience: Five (5) years of experience in computer management.
Functional Responsibility: Under limited supervision tests, troubleshoots, installs, calibrates, repairs and/or modifies computer equipment and systems. May conduct tests to evaluate performance and reliability. Repairs computer equipment and components. May provide guidance and direction to junior staff.
Minimum Education: B.S. degree in or equivalent experience.
Please contact CTS, Inc. GSA Administrator for details on GSA Rates:
Teresa Crawford
2474 Bell Branch Road, Suite 101
Gambrills , MD 21054
Office: 443-292-4748
Fax: 443-292-4745
tcrawford@crawfordtechnical.com